FAQ
Questions before you create.
Which letters are available right now?
A-Z letter tees are available in Archivo Black and Old English Cloister. Every design is created and prepared directly by ONEGLYPH, then reviewed for correct sizing, placement, and print readiness before it is offered for sale.
Can I request symbols or other scripts?
Not during the automatic launch. ONEGLYPH is starting with approved A-Z Latin-letter products only so fulfillment stays accurate.
Why are uploads closed right now?
To protect print quality and order accuracy, we currently release only artwork that ONEGLYPH has personally prepared and reviewed. Customer uploads will be introduced when our design-review and production process can support them reliably from checkout through delivery.
Can I choose shirt and print colours?
The launch collection begins with white tees and black print. We will add more garment and print colours after ONEGLYPH has prepared, reviewed, and matched each combination to the correct made-to-order product.
Is the preview exact?
Every live letter product uses artwork prepared and reviewed by ONEGLYPH. Product photos and on-screen previews are visual references because colour and scale can appear slightly different between a screen and the finished printed garment.
How long does production take?
Each ONEGLYPH item is made to order. Production timing can vary by product, fulfillment partner, and destination, and you will receive order updates by email after checkout.
Can personalized items be returned?
Because each item is personalized, returns are reviewed case by case. If your order arrives damaged, incorrect, or misprinted, contact us with your order number and photos so we can help.
Where are orders fulfilled?
Every order begins with artwork created and prepared directly by ONEGLYPH. We review the letter style, sizing, placement, and print readiness before connecting it to the correct made-to-order garment. After checkout, a carefully selected production partner prints and ships the item according to ONEGLYPH's specifications.